Responsible Gambling

Responsible Gaming at XL Casino

At XL Casino, we take responsible gaming seriously. We want all our players to enjoy our games while maintaining a healthy balance between gaming and everyday life.

Setting Limits

To help you maintain control over your gaming experience, we offer the following limits:

• Deposit limits: You can set daily, weekly, or monthly deposit limits to ensure that you don't spend more than you can afford.
• Wager/loss limits: Set limits on how much you want to wager or lose in a single session.
• Session reminders: Take regular breaks and remind yourself of your gaming goals.

Reality Checks

We provide reality checks at regular intervals, so you can keep track of your gaming time and balance. These checks will appear as pop-ups or notifications throughout your gaming session.

Time-Out/Cool-Off Periods

If you feel that gaming is becoming a problem for you, we offer the following cool-off periods:

• 24 hours: Take a break from gaming to clear your mind.
• 48 hours: Step back from gaming and recharge.
• 7 days: Re-evaluate your gaming habits and set new goals.
• 30 days: Take a longer break to focus on other aspects of your life.

Self-Exclusion

If you feel that gaming is causing problems in your life, we offer the option to self-exclude from our platform for:

• 6 months
• 1 year
• 2 years
• 5 years

This will prevent you from accessing our games and ensure a safe distance between you and your gaming habits.

GAMSTOP

As part of our commitment to responsible gaming, we are registered with the GAMSTOP self-exclusion scheme. If you have already excluded yourself through GAMSTOP, please contact us to discuss alternative options for maintaining your exclusion.

Seeking Help

If you or someone you know is struggling with problem gaming, there are resources available:

• GamCare: A leading UK-based charity providing support and guidance on responsible gaming.
• BeGambleAware: A UK-based organization offering information, advice, and resources for those affected by gaming-related problems.
• Gaming Therapy: A service providing therapy and support for individuals struggling with gaming addiction.

Please do not hesitate to reach out if you need help or guidance on managing your gaming habits.